Privacy Policy

Privacy Policy

Toyas Hair Academy Competitions (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and enter our competitions.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

We may collect and process the following personal data:

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment details (processed securely via third-party providers)

  • IP address and device/browser information

  • Any information you provide when contacting us

We only collect information necessary to operate competitions and provide our services.

2. HOW WE USE YOUR INFORMATION

Your information is used to:

  • Process and manage your competition entries

  • Verify eligibility and prevent fraud

  • Contact you regarding your entries or if you win

  • Deliver prizes and provide customer support

  • Improve website performance and user experience

  • Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

3. LEGAL BASIS FOR PROCESSING

We process your data under the following lawful bases:

  • Contract: to provide competition services you enter

  • Legal obligation: to comply with UK laws

  • Legitimate interests: to operate, improve, and secure our platform

  • Consent: where applicable (e.g. marketing communications)

4. DATA SHARING

We may share your data with trusted third parties only where necessary, including:

  • Payment processors (for secure transactions)

  • Delivery partners (for prize fulfilment)

  • IT and hosting providers

  • Legal or regulatory authorities where required

All third parties are required to protect your data and use it only for specified purposes.

5. DATA RETENTION

We retain personal data only as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal, tax, and regulatory requirements

  • Resolve disputes and enforce agreements

When data is no longer required, it will be securely deleted.

6. YOUR RIGHTS (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details below.

7. DATA SECURITY

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure. However, no system is completely secure, and you provide data at your own risk.

8. COOKIES AND TRACKING

We use cookies and similar technologies to improve functionality, analyse usage, and enhance user experience. By using our website, you consent to the use of cookies. You can control cookie settings through your browser.

9. MARKETING COMMUNICATIONS

We may send you updates, promotions, or competition-related communications if you have opted in. You can unsubscribe at any time by following the link in our emails or contacting us directly.

10. THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of the website constitutes acceptance of those changes.

12. CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: support@toyashairacademy.com

13. GOVERNING LAW

This Privacy Policy is governed by the laws of England and Wales, and any disputes will be subject to the jurisdiction of the English courts.